Refund and Cancellation Policy
We understand that sometimes you may need to change or cancel an order. Here’s how our refund and cancellation process works:
Order Cancellation:
Orders can be canceled within 24 hours of purchase. To cancel your order, please contact us immediately at [email or phone]. If the order has already been processed or shipped, it cannot be canceled.
Returns:
You can return products within 7 days of receiving your order. Products must be unused, in original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer unless the return is due to a defective product or error on our part.
Refunds:
Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be credited to your original payment method within 7-10 business days.
Non-Refundable Conditions:
Customized or personalized products. Products marked as final sale.